Health Coach

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

In anticipation of Contract Award, we have possible opportunities to recruit a Work & Health Coach within the Newham, Greenwich & Bromley areas to start at the beginning of October 2026.
Due to the onsite nature of this position, we are specifically seeking candidates who are based in, or can easily commute to, South/South West London. Please only apply if you are able to meet this requirement, as regular onsite attendance is essential to the role. To deliver personalised, health-informed employment support to participants on the Confident Futures programme, helping individuals with health conditions and disabilities build confidence, improve wellbeing, overcome barriers and progress towards sustainable employment and work-related activity.

The Work & Health Coach will provide intensive one-to-one support through a managed caseload of up to 25 participants, using coaching, motivational and strengths-based approaches alongside effective coordination with health, community and employer networks. The role combines office-based delivery and outreach activity across community venues to ensure participants receive accessible, person-centred support in line with Confident Futures contractual requirements and Maximus quality standards.

• Manage a dedicated caseload capped at 25 active Confident Futures participants.
• Deliver personalised, holistic and health-informed coaching support.
• Complete comprehensive needs assessments and co-produce tailored support plans.
• Support participants to build confidence, resilience, routine, self-management and work readiness.
• Deliver interventions aligned to the Confident Futures Health Confidence model.
• Use coaching methodologies including motivational interviewing, strengths-based approaches and trauma-informed practice.
• Support participants to identify and overcome barriers relating to health, wellbeing, confidence, housing, finances, caring responsibilities and social isolation.
• Facilitate access to employment, volunteering, training, skills and community opportunities.
• Support participants to develop realistic progression goals linked to future employment aspirations.
• Maintain the Health Confidence Passport and all participant records.
• Conduct regular face-to-face appointments, ensuring meetings are held at least every four weeks where appropriate.
• Deliver appointments from both office locations and community outreach venues.
• Ensure all contractual milestones and customer service standards are achieved.
• Maintain accurate case notes and management information systems.
• Meet performance expectations and quality standards set by the Service Delivery Manager

• Deliver individual and group-based interventions focused on:
• Support participants to improve confidence, participation and readiness for work-related activity.
• Encourage sustainable behavioural change through structured goal setting and action planning.

• Deliver support from community venues and outreach locations in addition to Maximus offices.
• Increase accessibility for participants who may struggle to engage with traditional office-based services.
• Represent Maximus professionally within local communities and partnership networks.
• Ensure all outreach activity complies with safeguarding and health and safety requirements.

• Support participants to explore…