Community Family Navigator

Would you like to spend your day supporting families, helping them access opportunities, services and activities that make a positive difference to their lives?

How would you like to be part of a friendly team, being the trusted first point of contact for families, helping them identify needs, access services and navigate support pathways across Coin Street, Family Hubs and partner organisations?

Coin Street Community Builders have a fantastic opportunity for a motivated, energetic and enthusiastic Community Family Navigator to join our Community Hub team.

The purpose of the role is to connect families with relevant services provided by voluntary, community and faith organisations, schools, family hubs, early years providers, and health and social care partners. Through building strong relationships with local services and families, the Community Family Navigator will promote meaningful engagement, strengthen community connections, and provide practical, compassionate support that empowers families to thrive.

• A full and relevant Level 3 qualification (or above) in childhood or health studies
• Experience of working with children aged 0-5 and their families
• Knowledge of trauma-informed practice, adverse childhood experiences and their impact on families
• Experience of working with a range of professionals and community organisations
• A positive, proactive and enthusiastic attitude
• A good understanding of safeguarding and child protection
• Experience using IT, database and other computer based applications.

• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% (5% from the employer if you contribute 3%)
• 20% discount of childcare fees
• 35 days off a year, which includes 8 bank holidays (additional days awarded for long service) - pro-rated for part time staff

• Six inset days per year (three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees
• Local retail (star card) and online discounts

Permanent, Part-Time, 28 hours per week (Monday to Thursday).

Please submit your application by midnight on Sunday 18 October 2026. Successful candidates will be required to undertake an Enhanced DBS check.