Deputy Manager

Are you ready to take the next step in your career and help shape high-quality supported accommodation for clients in Hammersmith & Fulham?

The H&F Supported Accommodation Pathway consists of supported accommodation for 129 clients across seven sites, including 24-hour staffed complex needs hostels and semi-independent services. We are looking for a Deputy Manager to support the Service Manager at Lillie road, Talgarth Road & Shepherds House.

The semi-independent accommodation services in Hammersmith & Fulham provide safe, supportive housing for clients with low to medium support needs, across three separate sites:

• Lillie Road – 13 residents
• Talgarth Road – 12 residents
• Shepherds House – 10 residents

We work with some of the most well-known and vulnerable clients in the borough, using psychologically informed and trauma-informed approaches to help people build stability, develop independence, and make meaningful progress in their lives.

We are looking for a Deputy Manager to support the Service Manager in the day-to-day leadership and development of these three services. This is an excellent opportunity for someone who wants to step up, gain experience across multiple sites, and play a key role in shaping positive outcomes for clients.

In this role, you will play a key leadership function across three semi-independent accommodation services in Hammersmith & Fulham. You will work closely with the Service Manager to ensure that each service operates safely, smoothly and consistently, and that clients receive high-quality, trauma-informed support.

You will thrive in this role if you are:

• Adaptable, solution-focused, and able to work confidently across different sites and teams.
• Someone who leads with empathy, professionalism, and clarity.
• Motivated by supporting both clients and staff to grow and succeed.
• Comfortable in a fast-paced, varied environment, and able to prioritise effectively.
• Confident working collaboratively with internal teams and external stakeholders to achieve positive outcomes.
• Able to model and embed a trauma-informed, recovery-focused culture that keeps clients at the centre of everything we do.

We welcome applications from people who are passionate about making a real impact — even if you’re not sure you meet every single requirement.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.