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Tenancy sustainment officer

Job in London, Greater London, W1B, England, UK
Listing for: G2 Recruitment Group Limited
Full Time position
Listed on 2026-10-09
Job specializations:
  • Social Work
    Human Services/ Social Work
Job Description & How to Apply Below
About the Role

Case Management:
Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.

Responsibilities

Case Management:
Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.

Assessments & Support Plans:
Conduct home visits and holistic assessments to draft, monitor, and review personalized support action plans.

Income Maximization & Benefits:
Provide specialist guidance on Universal Credit, Housing Benefit, Discretionary Housing Payments, and debt management.

Safeguarding & Welfare:
Perform regular welfare checks, identify risks of domestic abuse or exploitation, and submit appropriate safeguarding referrals.

Multi-Agency Working:
Build and maintain networks with health services, social care, employment training providers, and voluntary organizations.

Required Skills

Interpersonal & Communication Skills

Legal & Financial Knowledge

Case Management & Administration

Preferred Skills

Specialized Professional Knowledge

Qualifications & Professional Development

Strategic & Adaptive Problem-Solving
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