Homeless Caseworker

We are currently recruiting for an experienced Homelessness Caseworker to join a London Local Authority. This is an excellent opportunity for a housing professional with strong knowledge of homelessness legislation and experience managing a caseload of applicants.

Key responsibilities:

• Manage a caseload of homeless households, assessing housing needs and determining eligibility under the Housing Act 1996 and Homelessness Reduction Act 2017.
• Conduct homelessness assessments and investigations, including prevention and relief duties.
• Develop and review Personalised Housing Plans (PHPs) and provide appropriate housing advice and support.
• Make decisions in relation to statutory homelessness duties, including interim and main housing duties.
• Source and arrange suitable temporary accommodation where required.
• Liaise with landlords, housing providers, social care, support services and other agencies to secure appropriate housing solutions.
• Maintain accurate case records and ensure all decisions and actions are recorded in line with legislation and council procedures.
• Manage complex and vulnerable cases, including safeguarding, affordability and suitability considerations.
• Work towards preventing homelessness and securing sustainable housing outcomes for residents.

Requirements:

• Previous experience working as a Homelessness Officer, Housing Options Officer, Homelessness Caseworker or similar within a Local Authority.
• Strong knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017.
• Experience completing homelessness assessments and making statutory decisions.
• Good understanding of prevention and relief duties, PHPs and temporary accommodation.
• Excellent communication, case management and decision-making skills.
• Experience working with vulnerable households and multi-agency partners.
• Strong IT, administration and case recording skills.