Recovery Support Worker; Forensic)

Pay range £15.50 per hour, the same for every shift, including nights, weekends and bank holidays (about £29,100 a year) Borough Fitzneal House, Hammersmith & Fulham Hours / shift pattern 36 hours a week: three 12-hour shifts (long days and waking nights) on a rota that includes weekends Contract type Permanent, with a 5-month probation period Closing date 31 October 2026

Diverse Services Ltd provides supported living for adults in London. We support people with learning disabilities, serious mental illness and forensic histories. Our services include CQC-registered support, step-down pathways from hospital and, now, forensic supported accommodation.

Fitzneal House is our first dedicated forensic service. It supports men moving on from secure hospitals, prison or other restrictive settings. Many live with serious mental illness, personality disorder or learning disability, and some are subject to Ministry of Justice restrictions, Community Treatment Orders or MAPPA arrangements.

• A career you can see. Training and support to progress, with new senior and lead roles filled from our own people first as our forensic services grow.
• You’re not a number. The Director knows your name. Your ideas are heard and credited, and supervision happens monthly, properly.
• Meaningful, specialist work. Forensic support is skilled, structured work that builds expertise general support work cannot.
• A growing company. We are opening new services. Joining now means rising with us.

This is a specialist role for experienced practitioners who want to do skilled forensic work, not general support work. You will help the men at Fitzneal House rebuild settled, safe and independent lives in the community, while keeping them, staff and the public safe.

We pay a specialist rate because we expect more: sound judgement, firm and consistent boundaries, excellent recording and a real belief that people can change.

• Deliver person-centred, recovery-focused support in line with each person’s support plan, risk management plan and positive behaviour support plan.
• Run structured key-work sessions that build daily living skills, tenancy skills, budgeting, healthy routines and meaningful activity, education or work.
• Support people to engage with their care coordinator, community forensic team, probation, GP and other professionals, and to attend appointments.
• Prompt and support medication in line with policy and each person’s assessed needs.
• Know each person’s risk history, triggers, relapse indicators and early warning signs, and act on them promptly.
• Monitor and uphold any licence conditions, Ministry of Justice restrictions or CTO conditions, and report concerns or breaches immediately through the agreed route.
• Keep firm, fair and consistent professional boundaries at all times.
• Use de-escalation skills to prevent and calmly manage incidents, and take part in debriefs and reflective practice afterwards.
• Carry out room and building checks, curfew and sign-in monitoring, and environmental safety checks as required.

• Write clear, factual, timely daily notes, incident reports and key-work records that would stand up to scrutiny by commissioners, MAPPA or a court.
• Contribute evidence to support plan and risk reviews, Care Programme Approach meetings and professionals’ meetings.
• Give accurate handovers so the next shift knows exactly what has happened and what to watch for.

• Recognise and report safeguarding concerns without delay, protecting the people we support, staff and the public.
• Follow all policies on lone working, confidentiality, information sharing, medication, health and safety and fire…