Community Support Practitioner Team Manager

About The Role

We're looking for a compassionate and proactive Community Support Practitioner Team Manager to join our new service delivered in partnership between Enabling Change and Access Islington. This is an exciting opportunity to work at the heart of a person-centred, preventative approach, supporting residents facing multiple disadvantages to access the right help at the right time.

You’ll build trusted relationships with residents experiencing complex needs, providing tailored support that helps them achieve their goals and improve their wellbeing. Working closely with colleagues, council services, and community partners, you’ll coordinate support, address barriers, manage risk, and help people move towards greater independence.

• Experience supporting adults with complex or multiple needs.
• Knowledge of issues such as mental health, homelessness, substance misuse, or social exclusion.
• Strong communication and relationship-building skills.
• Experience working collaboratively with partner agencies and services.
• Ability to manage a caseload and maintain accurate records.
• A strengths-based, person-centred approach and sound professional judgement.

This role sits within a unique partnership between Enabling Change and Access Islington, combining expertise in early intervention, prevention, and resident engagement. You’ll work alongside a supportive multidisciplinary team committed to helping residents navigate challenges before they reach crisis point. Together, we’re creating a more joined-up approach that empowers residents, strengthens communities, and delivers lasting positive change.

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any…