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Homelessness Prevention and Relief Officer

Job in London, Greater London, W1B, England, UK
Listing for: Carrington West
Full Time, Per diem position
Listed on 2026-10-14
Job specializations:
  • Social Work
    Human Services/ Social Work, Public Health, Family Advocacy & Support Services, Community Support Services
  • Non-Profit & Social Impact
    Human Services/ Social Work, Public Health
Salary/Wage Range or Industry Benchmark: 31.89 GBP Hourly GBP 31.89 HOUR
Job Description & How to Apply Below
We are currently recruiting for an experienced Homelessness Prevention and Relief Officer to manage a caseload of homelessness applications, undertake statutory assessments and deliver prevention and relief duties under the Housing Act 1996 and Homelessness Reduction Act 2017, with a focus on securing sustainable housing outcomes.

The Role

· Manage a varied caseload of homelessness applications, ensuring compliance with statutory timescales and legislative requirements.

· Conduct detailed homelessness assessments, investigating housing circumstances, eligibility, vulnerability and support needs.

· Make statutory decisions under Part VII of the Housing Act 1996, including drafting and issuing Section 184 decision letters.

· Develop, implement and review Personalised Housing Plans (PHPs) to prevent and relieve homelessness.

· Deliver prevention and relief duties in accordance with the Homelessness Reduction Act 2017.

· Provide housing options advice covering private rented accommodation, social housing, supported housing and alternative housing solutions.

· Negotiate with landlords and housing providers to prevent evictions and secure suitable accommodation.

· Assess affordability, tenancy sustainment options and access to financial assistance, including Discretionary Housing Payments.

Key Requirements

· Proven experience working within a local authority Housing Solutions or Homelessness service.

· Strong working knowledge of the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017.

· Experience conducting homelessness assessments and managing prevention and relief duties.

· Experience making statutory homelessness decisions and issuing Section 184 notifications.

· Knowledge of homelessness legislation, relevant case law and statutory guidance.

· Experience developing and reviewing Personalised Housing Plans.

· Understanding of housing options, affordability assessments, tenancy sustainment and homelessness prevention.

· Experience managing complex homelessness caseloads and meeting statutory deadlines.

What You Need to Do Now
If you are interested in this Homelessness Prevention and Relief Officer role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Housing Needs Officers and Homelessness Service Managers across the UK and would be pleased to speak with you confidentially.
Even if you are currently satisfied in your role, we welcome calls from housing options and homelessness professionals looking to build future connections.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party c
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