Activity Co-ordinator

Primary Objective:
To design, coordinate and deliver a varied programme of engaging, accessible and employment-focused activities for young people aged 18 to 24. The role will build aspiration, confidence, resilience, transferable skills and understanding of workplace expectations, while working closely with Mentors and partners to help each participant progress towards suitable and sustainable employment, education or training.

Service Manager and Team Leader

Mentors and Employer Engagement and Employer Services colleagues

Quality, Compliance, Performance, Safeguarding and MI teams

Wider Delivery Colleagues

Participants (young people aged 18 to 24) and, where appropriate and with consent, their support networks

Engagement Activity Partners, specialist subcontractors and community organisations

Jobcentre Plus, local authorities, education and training providers

Local employers, sector partners and venue providers

Design, coordinate and maintain a rolling programme of structured group and individual activities aligned with participants needs, aspirations, action plans and outcomes.

Deliver welcoming, energetic and inclusive sessions for young people aged 18 to 24, using age-appropriate interests such as sport, creative arts, technology, gaming, virtual reality, outdoor activities and community projects.

Prepare clear session plans, learning objectives, resources and contingency arrangements so every activity supports employability, personal development or progression.

Adapt pace, content and delivery for different communication styles, neurodiversity, disabilities, literacy levels, digital capability, confidence levels and reasonable-adjustment needs.

Use trauma-informed, strengths-based and culturally responsive practice to build trust, promote participant choice and voice, and support those who lack confidence or have had negative experiences of services or education.

Help participants develop communication, teamwork, problem-solving, resilience, timekeeping, professional behaviours, digital skills and an understanding of workplace expectations.

Support young people to identify and present their transferable skills and achievements in CVs, applications, interviews and employer conversations.

Provide practical sector insight through employer talks, workplace visits, careers activities, mock recruitment exercises, volunteering and project-based learning.

Coordinate specialist partner delivery, including procurement or booking processes, schedules, venues, participant communications, accessibility, risk information, attendance, feedback and supporting evidence.

Work closely with Mentors to identify suitable activities, share relevant progress or concerns, and ensure learning is reflected in participant action plans and next steps.

Promote activities through engaging face-to-face and digital communications, use reminders and motivational contact, and promptly follow up non-attendance with the Mentor.

Build relationships with youth, community, education, health, specialist and employer partners to widen participation, strengthen referral routes and reduce barriers.

Contribute to programme events, outreach, sector pathways and employment-focused campaigns across sites and community venues.

Place participant welfare at the centre of delivery and follow safeguarding, lone-working, incident, whistleblowing and escalation procedures at all times.

Recognise and respond appropriately to safeguarding concerns, disclosures, exploitation risks or changes in presentation. Apply adult safeguarding procedures for participants aged 18 to 24 and follow child safeguarding processes where a concern also involves a child.

Maintain professional boundaries, confidentiality and appropriate use of digital communication and social media.

Obtain and record informed consent where required, share information only where there is an appropriate and lawful basis and comply with data protection requirements.

Complete activity and venue risk assessments, dynamic risk checks, incident reports and emergency arrangements in line with organisational policy and health and safety…