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Homelessness Prevention and Relief Officer

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Carrington West
Per diem position
Listed on 2026-10-17
Job specializations:
  • Social Work
    Human Services/ Social Work, Public Health, Community Support Services, Family Advocacy & Support Services
  • Non-Profit & Social Impact
    Human Services/ Social Work, Public Health
Salary/Wage Range or Industry Benchmark: 32000 - 46000 GBP Yearly GBP 32000.00 46000.00 YEAR
Job Description & How to Apply Below

We are currently recruiting for an experienced Homelessness Prevention and Relief Officer to manage a caseload of homelessness applications, undertake statutory assessments and deliver prevention and relief duties under the Housing Act 1996 and Homelessness Reduction Act 2017, with a focus on securing sustainable housing outcomes.

The Role
  • Manage a varied caseload of homelessness applications, ensuring compliance with statutory timescales and legislative requirements.
  • Conduct detailed homelessness assessments, investigating housing circumstances, eligibility, vulnerability and support needs.
  • Make statutory decisions under Part VII of the Housing Act 1996, including drafting and issuing Section 184 decision letters.
  • Develop, implement and review Personalised Housing Plans (PHPs) to prevent and relieve homelessness.
  • Deliver prevention and relief duties in accordance with the Homelessness Reduction Act 2017.
  • Provide housing options advice covering private rented accommodation, social housing, supported housing and alternative housing solutions.
  • Negotiate with landlords and housing providers to prevent evictions and secure suitable accommodation.
  • Assess affordability, tenancy sustainment options and access to financial assistance, including Discretionary Housing Payments.
Key Requirements
  • Proven experience working within a local authority Housing Solutions or Homelessness service.
  • Strong working knowledge of the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017.
  • Experience conducting homelessness assessments and managing prevention and relief duties.
  • Experience making statutory homelessness decisions and issuing Section 184 notifications.
  • Knowledge of homelessness legislation, relevant case law and statutory guidance.
  • Experience developing and reviewing Personalised Housing Plans.
  • Understanding of housing options, affordability assessments, tenancy sustainment and homelessness prevention.
  • Experience managing complex homelessness caseloads and meeting statutory deadlines.
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