Accommodation Service Manager – West W10

We are looking for a resourceful, energetic and approachable individual who is confident in managing challenging situations and behaviours. You will play a key role in motivating and supporting young people to make positive choices, manage risks and develop their independence, while working collaboratively with a dedicated team of professional staff within a supported accommodation home in Lewisham.

To safeguard young people through effective management strategies, collaborative working with external agencies and emergency services, and full compliance with local authority safeguarding procedures.

To provide regular supervision and support to staff , identifying training and development needs to ensure required performance and professional standards are met. To source and/or deliver appropriate training and coaching where required .

To ensure housing management policies and procedures are effectively implemented , including maximising income, managing licences and ensuring fair, transparent and equitable referral processes.

To ensure appropriate staffing levels are maintained within the home through effective rota planning and, where necessary, the recruitment of locum staff. To ensure staffing requirements are met within agreed staffing budgets.

Our vision is for every child and young person to be safe, loved and happy, to reach their full potential and have a bright and positive future.

St Christopher’s is a leading charity supporting children and young people. We are proud of our long history of providing fostering, children’s homes and innovative leaving-care services across the UK. We have a passionate commitment to the young people we support, placing them at the heart of everything we do.

We strive to provide safe, nurturing and positive life experiences for young people who are unable to remain in their parental or foster homes, helping them to build confidence, develop their independence and achieve their aspirations.

We are an equal opportunities employer committed to developing an inclusive workforce where everyone feels valued, respected and that they belong. We particularly welcome applications from under-represented groups, including people from different cultures , nationalities and socioeconomic backgrounds, as well as people of all ages, abilities, religions and faiths, sexual orientations, genders, gender identities and those with caring or childcare responsibilities.

We have launched St Christopher’s Academy to support the continuous learning, development and progression of our staff. We are committed to helping you build your career, map out your career journey and achieve your professional ambitions. Whether you are looking to develop new skills, gain qualifications or progress within St Christopher’s, our Academy provides opportunities to support you at every stage of your career.

To find out more about St Christopher’s Academy,

At least three years’ experience of providing leaving-care and/or housing support to single homeless people or other vulnerable client groups, including young people.

At least one year’s experience of effectively managing and supporting professional staff.

A good understanding of safeguarding and the legal and regulatory framework relevant to the provision of residential and supported accommodation services for young people aged 16 and over.

A thorough understanding of the issues that can lead to young people becoming homeless, including alcohol and drug dependency, mental health difficulties and…