Employment Coach, Social Work

We are seeking an enthusiastic, resilient, and outcome-focused Employment Coach to deliver intensive support through our Youth Programmes

The primary purpose of this role is to move young people rapidly towards sustainable employment through a structured four-week pre-employment programme followed by in-work support once participants enter paid placements.

The successful candidate will provide intensive one-to-one coaching to help participants become job-ready, identifying barriers, developing personalised action plans, and coordinating relevant training and interventions. During the initial four-week period, Employment Coaches will work closely with participants to build confidence, improve employability skills, address barriers, and prepare them for successful entry into work.

Following the preparation phase, Employment Coaches will be responsible for securing and coordinating paid work placements with local employers. Once participants start employment, the role will focus on providing tailored in-work support, initially through daily check-ins and then transitioning to weekly support sessions to ensure participants successfully sustain their employment.

The role requires a highly proactive individual who is passionate about supporting young people into work and capable of building strong relationships with employers, stakeholders, and participants.

Manage a caseload of participants referred to our Youth Programmes.

Conduct comprehensive initial assessments to identify career aspirations, existing skills, confidence levels, and barriers to employment.

Develop individual Employment Action Plans with clear milestones and progression objectives.

Establish positive and supportive relationships that encourage engagement, attendance, and progression.

Deliver intensive one-to-one coaching designed to prepare participants for entry into paid employment within a four-week period.

Support participants to overcome personal and practical barriers that may impact employment readiness.

Identify skills gaps and arrange appropriate training interventions aligned to employer requirements and participant aspirations.

Coordinate access to sector-specific training, employability qualifications, digital skills development, and workplace preparation activities.

Deliver coaching sessions focused on:

• Confidence building
• Motivation and resilience
• Career planning
• Job search activity
• Interview preparation
• CV development
• Workplace expectations and behaviours
• Communication and customer service skills
• Timekeeping, attendance, and professionalism

Monitor participant progress against agreed action plans and adjust support where required.

Ensure participants are fully prepared and job-ready at the end of the four-week intervention period.

Work with employers to identify suitable paid placement opportunities.

Match participants to vacancies and placements based on their skills, aspirations, and support requirements.

Working with the Employer engagement manager promote participants to employers and support recruitment activity.

Prepare participants for interviews, assessments, and employer induction processes.

Coordinate transition arrangements between programme participation and employment start dates.

Ensure all required documentation and compliance processes are completed prior to placement.

Provide intensive in-work support once participants enter paid employment.

Carry out daily check-ins with participants during the initial stages of employment to monitor progress, wellbeing, attendance, and performance.

Work proactively with employers and participants to identify and resolve issues that may impact retention.

Deliver tailored support plans to help participants settle into the workplace successfully.

Transition support from daily contact to structured weekly reviews as employment stabilises.

Maintain regular communication with employers to monitor participant performance and identify additional support needs.

Support participants to develop workplace confidence, resilience, and progression opportunities.

Record all in-work support activity accurately and maintain evidence required for contractual reporting.

Achieve contractual targets relating to starts, completions, paid work placements, and employment outcomes, and participant progression.

Maintain…