Product Acceptance and Quality Engineer - Chase

Overview

At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. We launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we are expanding our presence in the UK and Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.

As a Product Acceptance & Quality Engineer within the International Consumer Bank, you will play a crucial role in delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are solution-oriented and focused on addressing customer needs in the financial sector.

As a Product Acceptance and Quality Engineer, you will design and maintain automated test frameworks and intuitive dashboards that enhance product quality and transparency. You will work with passionate teammates in a culture that values intellectual curiosity, new technologies, and inclusivity. Your technical expertise will directly impact our clients, business partners, and the quality of our products. We offer opportunities for growth, collaboration, and making a real difference.

Job Summary: As a Product Acceptance and Quality Engineer, you will design and maintain automated test frameworks and intuitive dashboards that enhance product quality and transparency. You will collaborate with the Product Acceptance and Quality Lead, product teams, and global colleagues to define automation strategies and integrate tests into CI/CD pipelines. Your work will support pilot programs, streamline manual testing, and ensure quality gates are met for every release.

You will play a key role in troubleshooting, sharing best practices, and driving continuous improvement.

• Design, develop, and maintain automated test frameworks for product acceptance and production environments
• Build and enhance quality dashboards to visualize test results, metrics, and controls
• Collaborate with product leads and teams to define automation strategies and integrate tests into CI/CD pipelines
• Support execution of Alpha and Beta pilots and reporting tools
• Develop and maintain automation scripts and tools to streamline manual testing
• Ensure test coverage and quality gates are met for all releases
• Troubleshoot and resolve issues in test automation and dashboard applications
• Engage with global teams to support quality initiatives and share best practices

• Hands-on experience with test automation frameworks such as Selenium, Cypress, or Playwright
• Experience building front-end dashboards using modern web technologies like React, Angular, or Vue.js
• Proficiency in scripting or programming languages such as JavaScript, Python, or Java
• Experience integrating automated tests into CI/CD pipelines (e.g., Jenkins, Git Hub Actions)
• Familiarity with acceptance testing processes and business testing practices
• Experience with software development tools such as JIRA and Git
• Ability to work independently and proactively in a fast-paced, agile environment
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to collaborate with global teams
• Willingness to learn new technologies and adapt to changing requirements

• Experience with test reporting and analytics tools such as Allure, Test Rail, or custom dashboards
• Experience with cloud platforms like AWS, Azure, or GCP for test environments
• Exposure to end-user acceptance testing and automation in financial services or regulated industries

If you’re ready to make an impact and grow your career in a team that values innovation, collaboration, and quality, we encourage you to apply and help us build exceptional products.

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