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Software Engineering Manager - Selling

Job in London, Greater London, W1B, England, UK
Listing for: Marks and Spencer
Full Time position
Listed on 2026-02-11
Job specializations:
  • Software Development
    Software Engineer, Full Stack Developer, Cloud Engineer - Software, Software Project Mgr/ Lead
Job Description & How to Apply Below
Position: Software Engineering Manager - Selling Experience

Job purpose

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with your Product and Delivery peers you will deliver sophisticated and robust solutions to solve daring problems for our customers.

You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers.

You will be responsible for:

  • Operational stability of software solutions owned by your team
  • Delivering high quality solutions that provide value to the business
  • Leading on improving the maturity of the team, progress towards or maintaining Elite DORA Standards
  • Leading Engineering Excellence and creating a culture of innovation and growth
  • Making use of Platforms and partners to maximise the value delivered
  • What you'll do

    The Software Engineering Manager role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:

  • Team Management:
    Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
  • Delivery:
    Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines using the best agile tools and processes for the task. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define scope, goals, and deliverables.
  • Technical Leadership:
    Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and raise software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance:
    Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.
  • Tech stack

    M&S uses a variety of technologies including:

    • React, Next.js, Typescript
    • Java, Kotlin, Swift
    • Azure, New Relic, Graph

      QL Federation, Apigee, Contentful CMS

    Who you are

    • Previous polyglot hands-on senior software engineer, with several years’ experience in a variety of systems and technologies
    • Experience working on highly scalable software solutions across web or backend
    • Experience building and leading teams of highly skilled software engineers that deliver high-quality software
    • Excellent understanding of system design, software architecture, cloud, and software engineering methodologies
    • Advocate of Dev Ops: you build it, you run it
    • Strong understanding of testing strategies and reliability engineering
    • Demonstrable people management, interpersonal, analytical, and problem-solving skills. With the ability to influence both a senior…
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