Okta Customer Identity Engineer

Job Summary

Position Overview:

We are looking for a self‑motivated Software Engineer to join the Research and Development team responsible for significant contributions to software project initiatives associated with product development and improvements. This person is expected to be responsible for well‑designed and well‑tested code, with the ability to apply creative solutions to problems, and thrive in a multi‑discipline team environment.

• Designs, develops, tests and documents embedded system software for new and existing Insulet products.
• Ensures that design is in compliance with company policies and that software activities are appropriate for the design and maintenance of medical products.
• Writes and maintains design documentation and testing requirements.
• Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements.
• Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems.
• Participates in product design reviews.
• Performs other duties as required.

• Bachelor's degree in software engineering and 5+ years of relevant work experience.
• Strong programming skills in C and/or C++.
• Hands‑on experience with embedded systems.
• Experience on processors like ARM, TI and MSP (or similar embedded systems/microcontrollers).

• Demonstrated working knowledge of software design.
• Experience developing software for embedded microcontrollers.
• Knowledge of I2C, SPI, Flash, EEPROM and/or USB.
• Familiarity with communication systems and/or wireless protocols.
• Medical device experience.
• Able to work independently with minimum supervision.
• Able to be responsible for designing, implementing, and maintaining a section of a design.
• Detail oriented, effective verbal and written communication skills.
• Able to communicate with candor and trust at multiple levels of the organization.
• Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency.
• Strong software engineering development skills.
• Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services.
• Good understanding of RTOS and real‑time systems.
• In‑depth object‑oriented programming.
• Familiar with reading electrical schematics.
• Able to organize and judge multiple priorities.
• Agile or other software development life cycle concepts.
• Knowledge of wireless protocols like Bluetooth Low Energy (BLE).

General office environment, may sit for long periods of time.

We are seeking a mid‑level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer‑facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well‑scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments.

• Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign‑on policies.
• Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step‑up authentication) with attention to security and user experience.
• Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable.
• Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture.
• Design and implement integrations with customer‑facing applications using OIDC/OAuth
  2.0 and SAML
  2.0, including troubleshooting end‑to‑end auth flows.
• Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.
• Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency.
• Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration…