Software Engineering Manager - Identity

About the M&S Software Engineering Team

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering‑led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.

Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi‑disciplinary engineering teams – building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features.

• Software Development & Architecture:
  Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability.
• Team Management:
  Build, mentor, and manage a high‑performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
• Agile Delivery:
  Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
• Technical Leadership:
  Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.
• Quality Assurance and Maintenance:
  Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

• Previous polyglot hands‑on senior software engineer
• Experience working on highly scalable software solutions across web or backend
• Extensive background in software engineering with several years’ experience in a variety of systems and technologies
• Experience building and leading teams of highly skilled, senior software engineers that deliver high‑quality software.
• Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies
• Promoter of Dev Ops: you build it, you run it.

M&S uses a variety of technologies including Java, Kotlin, Graph

QL Federation, Micronaut, Azure Cloud, Git Hub, New Relic and Dynatrace.

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
• Compe…