AI Engineer - NonVolume

Location:
London (hybrid working 3 office days per week)

Employment Type:
Permanent, full time

Additional Benefits:
Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an AI Engineer means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

#LI-Hybrid

At The AA, we are building a newly established AI function with the ambition to create intelligent products and services that make a meaningful difference for our members, customers and frontline teams. We are now looking for an AI Engineer to help design, build and deploy production ready AI solutions using world class datasets and modern engineering practices.

This role is ideal for someone who enjoys being hands on technically, while also wanting to shape product direction, influence design decisions and work closely with stakeholders across the organisation. Youll not only build AI applications, but youll also help define how they should work, how they create value, and how they can be delivered responsibly and at scale.

Youll likely be someone who enjoys working across both delivery and design. You care about writing good code, but you also want to understand the wider outcome, the user need and the business value. You are comfortable getting into the technical detail, while also bringing ideas, structure and challenge to conversations with stakeholders.

Youll be joining the AI Centre of Excellence (CoE) at an important stage in its development, giving you the opportunity to help shape how AI is built, governed and scaled across The AA.

• Design, build and deploy production ready AI and Machine Learning applications, including Generative AI, Large Language Models and Agentic AI solutions.
• Develop reliable backend services and cloud native AI applications, writing clean and scalable Python code.
• Partner with product managers, data scientists, engineers, designers and business stakeholders to turn complex business challenges into practical AI solutions.
• Contribute to solution design, product thinking and technical strategy, helping shape AI products from discovery through to production.
• Apply strong engineering practices across CI/CD, containerisation, monitoring, observability, MLOps and LLMOps.
• Support responsible AI delivery by embedding fairness, transparency, security, governance and performance monitoring throughout the development lifecycle.

• Applied experience in AI Engineering, Machine Learning Engineering or applied AI Software Engineering, with evidence of building and deploying real Generative AI applications.
• Strong backend engineering capability, with confident Python coding skills and experience working in cloud native environments.
• Practical experience delivering AI products beyond proof of concept, including production deployment, monitoring, iteration and improvement.
• Experience working with LLMs, orchestration frameworks and modern AI application patterns to solve real world problems.
• A strategic and collaborative mindset, with the confidence to influence stakeholders, challenge constructively and contribute to product and technical direction.
• Strong communication skills, including the ability to explain technical ideas clearly to both technical and non-technical audiences.

Were always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, youll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7%…