Solutions Architect - Western Europe Customer Success

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth‑seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

We’re hiring Solution Architects to help the world’s best engineering organizations figure out what AI‑native software development actually looks like in production.

This is a deeply technical, post‑sale role embedded inside Cursor’s most strategic enterprise accounts. You’ll work directly with engineering teams to roll out high‑impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI.

Solution Architects sit at the center of long‑term customer transformation. You’ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time.

This role is highly hands‑on. You’ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You’ll also help engineering leaders think through rollout strategy, workflow evolution, and the long‑term architecture for AI‑native development.

The best Solution Architects combine deep technical credibility with strong product instincts, high ownership, and the ability to influence how large engineering organizations evolve. Solution Architects are also equally comfortable debugging CI workflows, leading architecture reviews, and helping executives understand where AI changes the economics of software development.

Roll out Cursor across strategic engineering organizations

Configure environments, design workflows, and run hands‑on enablement sessions

Help developers integrate Cursor into real production workflows, not isolated demos

Drive fast time‑to‑value and durable adoption across teams

Identify workflow friction and solve problems quickly

Identify where Cursor should expand next inside the customer environment

Help engineering organizations evolve from isolated usage to company‑wide adoption

Design rollout strategies for new workflows, teams, and platform groups

Partner with customers to operationalize AI‑assisted development at scale

Work closely with Account Executives during major expansion moments

Build deep relationships with developers, platform teams, engineering leadership, and executive stakeholders

Lead architecture reviews, technical working sessions, and strategic planning discussions

Advise customers on developer productivity, workflow design, governance, and AI adoption strategy

Coordinate across Sales, Product, Engineering, and Customer Success to unblock customer progress

Help organizations navigate workflow and operational change as AI‑native development evolves

Help customers translate adoption into measurable engineering impact

Connect Cursor usage to outcomes like faster iteration cycles, improved developer productivity, workflow efficiency, and engineering quality

Help customers communicate the value of Cursor internally and build momentum for broader adoption

Turn successful deployments into repeatable workflow patterns across the organization

Deepen workflow adoption and long‑term product stickiness

Monitor competitive risk and help customers standardize on Cursor over time

Support recovery plans when adoption slows or competing tools gain traction

Help customers build workflows they can’t imagine operating without

Bring structured feedback from strategic customers into Product and Engineering

Identify emerging workflow patterns, friction points, and enterprise…