Senior Technical Programme Manager; Senior TPM

Senior Technical Programme Manager (Senior TPM)

Department: Engineering

Employment Type: Full Time

Location: London

Reporting To: VP of Delivery

Compensation: £120,000 - £140,000 / year

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well‑being solutions. Guided by our shared missions – ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ – we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect.

We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

As Reward Gateway | Edenred continues to scale globally, we are expanding our Programme Delivery function to support a growing portfolio of cloud‑based, high‑availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a Senior TPM who thrives in complex engineering environments and can bring clarity, structure, and predictability to cross‑team programme delivery. This is a high‑ownership role with significant leadership and executive stakeholder visibility.

The Senior TPM owns the full programme lifecycle – from navigating ambiguous business problems through to defining requirements, establishing programme governance, shaping solution design, and driving execution through to production – for complex, cross‑functional technical programmes, taking end‑to‑end responsibility for delivery quality, timelines and alignment with business objectives. This hands‑on role combines technical acumen, programme ownership and executive stakeholder accountability.

This role sits within the Central Programme Delivery team, reporting directly to the Delivery Director as part of the broader Technology organisation. The Central Programme Delivery team is responsible for driving the planning, execution and governance of strategic programmes across Reward Gateway | Edenred, working closely with Engineering, Product, and cross‑functional business teams to deliver outcomes at scale.

This shapes the programme from the ground up – encompassing standing up the operating model, establishing governance from zero and translating ambiguous business challenges into a structured, executable programme.

• Own and execute programme and delivery strategy that aligns with product roadmaps and organisational objectives.
• Own programme operating model set‑up from inception: define ways of working, governance structures, RACI, escalation pathways and tooling standards to stand up programmes from zero.
• Ensure technical solutioning: working in close collaboration with architects, translate ambiguous business problems into well‑defined requirements, challenge and recommend alternative technical approaches where needed, and drive engineering efforts to meet timelines.
• Own and track KPIs and OKRs; build and maintain dashboards to surface delivery progress, quality and customer impact.

Delivery ownership spans large, multi‑team programmes with a high degree of complexity and interdependency, maintaining momentum and accountability across engineering, product and business functions simultaneously.

• Lead end‑to‑end delivery for large, cross‑team and cross‑organisation programmes (internal and customer‑facing) and be accountable for outcomes.
• Work closely with engineering, product and agile delivery teams and drive improvements in predictability and throughput.
• Own dependency management: identify upstream/downstream dependencies, remove blockers, and enforce delivery agreements across teams.
• Drive prioritisation and trade‑off discussions across operations, product, engineering and customers; ensure decisions are made in a timely manner to meet programme and time‑to‑market goals.
• Drive decision velocity across the programme – identify and elevate decisions that are at risk of stalling, ensure the right people are engaged at the right time, and…