Product Engineer

Position Overview

Staff Product Engineer at an AI incident response platform that unifies on‑call, incident response, AI SRE, and status pages. Hundreds of leading companies rely on the product daily, running over half a million incidents with tens of thousands of responders. The company is well‑funded by leading VCs and growing fast.

• Take full ownership of new features, from initial concept and customer discovery through to shipping and iteration.
• Identify the most impactful problems to solve, rather than simply executing pre‑defined specs.
• Engage directly with customers to validate assumptions and deeply understand operational pain points.
• Make pragmatic trade‑offs between shipping speed and long‑term resilience, knowing when to iterate fast and when to build for scale.
• Drive a high bar for engineering quality: clear proposals, thorough testing, and actionable code reviews.

• Proven track record shipping production‑ready applications, with strong experience in Go, Python, Ruby on Rails, or React.
• A deeply product‑mindful approach: prioritize outcomes, engage with customers, and actively identify the right problems.
• Comfort with ambiguity, sharing work‑in‑progress early and shaping product direction rather than waiting for a perfect spec.
• Pragmatic judgment on technical debt, knowing when to invest in resilience and when to prioritize shipping speed.
• A high bar for engineering excellence, actively mentoring peers and elevating the team’s overall quality.

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