Dynamics Developer

D365 API & AI Integration Developer / Technical Consultant

We are seeking an experienced Dynamics 365 developer to lead the technical implementation of an API-driven integration between Dynamics 365, SharePoint and Bloomfire, enabling Microsoft Copilot to deliver AI‑powered knowledge and intelligent responses to Call Centre users.

This is a hands‑on technical role. The successful candidate will be responsible for designing, developing, testing and delivering the integration solution rather than providing high‑level solution architecture alone.

• Design, develop and implement API integrations between Dynamics 365, SharePoint and Bloomfire.
• Build secure and scalable integration services using Microsoft technologies.
• Develop custom APIs, plugins and integration components where required.
• Configure and extend Dynamics 365 and Dataverse to support AI‑enabled knowledge retrieval.
• Develop and optimise data structures for Microsoft Copilot consumption.
• Work closely with business stakeholders to translate requirements into technical solutions.
• Support testing, defect resolution and deployment activities.
• Ensure high‑quality, maintainable and well‑documented technical solutions.

• Proven experience developing APIs and integrations for Dynamics 365.
• Strong experience with Dataverse, Dynamics 365 SDK and Web API.
• Experience developing solutions using C#, .NET and Azure integration services.
• Experience building and consuming REST APIs.
• Experience with Azure Functions, Logic Apps or similar integration technologies.
• Experience integrating SharePoint with Dynamics 365.
• Experience developing AI‑enabled knowledge solutions using Microsoft Copilot or similar technologies.
• Strong understanding of metadata, taxonomy, knowledge management and content optimisation.
• Experience supporting testing, troubleshooting and production deployments.
• Experience integrating Bloomfire.
• Experience with Power Platform development.
• Experience with Azure AI Services.
• Knowledge of enterprise content management solutions.

We are looking for someone who enjoys building technical solutions and is comfortable working directly within the development environment. This role is best suited to a senior Dynamics 365 developer or technical consultant who combines strong integration development skills with an understanding of AI‑powered knowledge solutions.