Prompt Engineer

At Beam, you will work on projects that address some of the world’s toughest social problems using technology and AI. The role is fast‑paced and rewarding, with an emphasis on impact and continuous learning.

As a Prompt Engineer, you’ll deploy AI products in real‑world settings to create meaningful social impact. You’ll help scale Beam’s solutions so that they are intuitive, effective, and deeply embedded in the workflows of frontline workers across the UK and internationally.

You’ll work closely with frontline practitioners and internal teams to design, deploy, and continuously improve AI‑powered templates and workflows.

• Customer engagement & discovery
  • Partner with frontline workers to understand their workflows, needs and challenges.
  • Run discovery and review sessions to gather insights and refine solutions.
  • Own customer usage, engagement and success metrics to ensure strong outcomes.
• Template development & optimisation
  • Design, build and test high‑quality AI prompt templates using a range of LLM providers and agents such as Claude, Code, and Cursor.
  • Iterate continuously based on user feedback, internal reviews and performance metrics.
  • Ensure outputs are accurate, compliant and tailored to real‑world use cases.
• Tooling, automation & innovation
  • Improve internal tools, automations and processes to scale template delivery.
  • Prototype new ideas and features using AI coding tools.
  • Stay up to date with advancements in AI/LLMs and apply them to enhance product performance.
• Cross‑functional collaboration
  • Work closely with Product, Engineering, Customer Success and Enablement teams.
  • Contribute insights to the product roadmap and identify opportunities for expansion and scaling.
  • Share learnings, document best practices and help refine team processes.
• Data privacy & responsibility
  • Maintain a strong focus on data privacy, security and ethical use of AI.
  • Ensure all solutions are designed with sensitivity to the vulnerable populations Beam serves.

We’re looking for someone who combines technical curiosity with a strong user focus and a passion for social impact.

• Core attributes
  • Strong interest in AI and prompt engineering with a hands‑on, experimental mindset.
  • User‑centric thinker who can translate real‑world needs into practical, high‑quality solutions.
  • Creative problem‑solver, able to diagnose issues and iterate quickly.
  • High attention to detail, especially when working with nuanced or sensitive data.
• Ways of working
  • Collaborative and comfortable working cross‑functionally with diverse teams.
  • Proactive and ownership‑driven, with a focus on delivering measurable outcomes.
  • Adaptable and excited by fast‑paced, evolving environments.
  • Strong growth mindset with a desire to continuously learn and improve.
• Mission alignment
  • Passion for social impact and improving outcomes for underserved communities.
  • Alignment with Beam’s values: thoughtful, ambitious and deeply user‑focused.
• Nice to have
  • Experience or exposure to care, healthcare, or social services environments.
  • Understanding of reporting requirements or workflows in frontline support settings.

• Generous EMI‑qualifying share options
• Access to therapy, coaching, classes & content – powered by Oliva
• Financial well‑being coach via Bippit
• Generous holiday – 25 days + 3 additional days during the Christmas period + bank holidays
• Remote work allowed up to 6 weeks a year
• Eligible for a 6‑week sabbatical after 3 years in service
• Nursery scheme through Gogeta
• Healthcare cover through Benenden Health
• Enhanced parental leave: 18 weeks for primary caregiver, 4 weeks for secondary caregiver
• £200 Well Beam budget for wellbeing and professional development activities
• Annual membership to Shoreditch Exchange gym (London office only)
• Pension scheme – company contributes 3% of your salary, you contribute 5%
• Free subscription to the Calm meditation app
• Discounted bike and accessories with Cycle scheme, and tech products with Techscheme

Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. If you require a reasonable adjustment during your hiring process, please let your Talent Partner know. We encourage you to share this information; there is no obligation to do so, and any reasonable adjustment requests will not affect your candidacy.

£35,000 – £50,000 per annum.