AI operator

London | Reporting into the Director of Technology

A large, global EdTech business (25+ years in the space, operating internationally) is looking for an AI Operator to help it get properly hands‑on with AI. Not to write a strategy deck, but to actually build and ship the things that move the needle.

This is a rare seat: an established, global business that's decided it wants to operate with the speed and instincts of an AI‑native startup. You'll be working directly with senior stakeholders across Sales, Growth Marketing and E‑commerce.

• Building and shipping practical AI tools across the business, from an AI shop assistant via Salesforce Agentforce, to fixing fragmented, legacy systems that don’t talk to each other
• Supporting full‑stack / web development, CMS, UI/UX and systems integration work (Salesforce, Zapier, Mar Tech and BI stack)
• Getting hands‑on with data cleaning and data manipulation to unlock efficiencies across a complex back‑end
• Reviewing and quality‑checking AI‑generated code and output, technical enough to know when something’s about to break in production
• Prioritising a live shopping list of initiatives set by the business (not deciding your own roadmap in isolation, you’ll execute against agreed priorities, while still being expected to challenge where necessary)
• Working closely with two senior stakeholders from day one, with a light‑touch connection into a separate, related platform business

• A genuine generalist: comfortable moving between AI applications (chatbots, agentic workflows, image/content tooling, integrations)
• Technical enough to self‑start, take a project end‑to‑end, and sanity‑check AI‑generated work, even if you’re not writing code day‑to‑day anymore
• Strong business acumen, able to connect technical work to commercial outcomes
• A "get it done" mentality over a "let’s strategise" one.
• Comfortable working with senior stakeholders in a flat, informal, low‑ego, highly international culture; confidence without ego is a hard requirement
• London‑based

You’ll be one of the first people shaping what "AI operator" means inside a large, established business, with real autonomy to build, real stakeholder access, and a clear mandate from senior sponsors to just get things done.