Software Engineering Manager – Integration

Responsibilities

• Being accountable for engineering excellence across integration teams, from technical direction to operational performance and service reliability.
• Leading and developing engineers, cultivating ownership, accountability and a strong engineering culture.
• Defining the future integration platform architecture and roadmap in partnership with Principal Engineers and Architects.
• Building platform capabilities, including self-service integration patterns and reusable components to enable product teams.
• Maintaining operational excellence across the messaging backbone, ensuring stability, resilience and fast incident resolution.
• Driving improvements in reliability, reducing incident rates, mean time to resolution and operational burden.
• Partnering with other engineering leaders to ensure consistency in patterns, standards and ways of working.
• Owning vendor relationships and third-party delivery, focusing on outcomes and platform performance.
• Balancing priorities across operational stability, platform modernisation and technical debt reduction.

• Experienced engineering leader with a background in integration or platform engineering.
• Hands-on experience with enterprise messaging technologies such as IBM MQ, Azure Service Bus or similar.
• Strong knowledge of integration middleware including ACE, Mule Soft, Azure Functions or Logic Apps.
• Proven track record leading teams through platform modernisation or legacy-to-cloud transformation.
• Strong understanding of reliability engineering, including SLOs, observability, incident management and operational excellence.
• Ability to balance operational stability with transformation in a complex, high-volume environment.
• Excellent leadership, communication and stakeholder management skills across technical and non-technical audiences.
• A servant-leadership mindset, focused on enabling teams and owning outcomes.
• Comfortable operating at both strategic and hands-on levels, from architecture discussions to incident support.