Service Developer Job London area,Greater London England UK,Software Development

Position: Service Now Developer
Location: Greater London

We have an exciting opportunity for a Service Now Developer to join a global technology organisation within a Partner Platform team. The platform is used worldwide by content providers to manage and deliver digital content, including media and entertainment assets. This is a 12‑month contract, inside IR35, with the role primarily remote and the team only attending the London office twice per month.

You must have the full right to work in the UK to apply for this role.

The ideal candidate will be highly self‑motivated and comfortable collaborating with both local and remote teams.

Responsibilities

Demonstrate proven development and implementation experience across the Service Now platform
Provide technical guidance on platform capabilities and best practices
Engage with stakeholders in a consultative and influential manner
Translate business requirements into technical solutions
Plan, estimate, and scope platform changes
Design, build, and implement enhancements to the platform

Required Experience

5+ years of Service Now development experience
Strong experience with Service Portal development

Desirable Experience

Experience with Service Now Customer Service Management (CSM)
Service Now Certified Application Developer (CAD) certification
Experience working in Agile or SAFe environments

Personal Attributes

Strong problem‑solving mindset
Ability to work both independently and as part of a team
Comfortable working under project deadlines
Excellent communication and stakeholder management skills

Technical Skills

Strong Service Now development experience (3+ years)
Hands‑on experience with Service Portal
Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP
Experience with Service Now integrations
Ability to work in Agile environments
Strong troubleshooting and analytical skills
Excellent written and verbal communication skills

Additional Desirable Skills

Experience with the Service Now Customer Service Management module
Familiarity with tools such as Jira and Confluence
Experience working within Agile frameworks such as Scrum or SAFe

Certifications (Desirable)

Service Now Certified Application Developer
Service Now Customer Service Management (CSM)

Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

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