ServiceNow Developer

Service Now Developer

Employment Type:

Full-Time

Security Clearance: SC Cleared only

Role Overview:

The Service Now Developer role focuses on delivering advanced Service Now solutions, including ITOM, ITSM, and Work Model capabilities. You will collaborate with cross-functional teams to optimize workflows, enhance system performance, and drive innovation in a hybrid work environment.

Design and implement Service Now ITOM solutions to streamline operational processes and improve system efficiency.

Configure and customize Service Now ITSM modules to align with organizational requirements and ensure seamless service delivery.

Develop and maintain Service Now workflows to automate routine tasks and enhance productivity across teams.

Collaborate with stakeholders to gather requirements and translate them into actionable Service Now configurations.

Monitor and optimize Service Now system performance to ensure reliability and scalability for business operations.

Provide technical expertise and troubleshooting support for Service Now-related issues to minimize downtime.

Conduct regular system audits and implement best practices to maintain compliance and security standards.

Create detailed documentation for Service Now configurations, workflows, and processes to support knowledge sharing.

Train and mentor team members on Service Now functionalities to build internal capabilities and foster growth.

Stay updated on Service Now platform enhancements and industry trends to recommend innovative solutions.

Work closely with cross-functional teams to integrate Service Now with other enterprise systems for seamless data flow.

Ensure timely delivery of Service Now projects while adhering to quality standards and organizational goals.

Contribute to the company’s mission by leveraging Service Now to improve operational efficiency and enhance customer satisfaction.

Certified Service Now System Administrator

Service Now ITSM Implementation Specialist

Additional Service Now certifications preferred

SC Clearance or eligibility required