Senior Institutional Services Automation Quality Control Analyst

Overview

Ensures the efficient execution of high-quality business processes that deliver software products to the Bank’s Institutional Services (IS) customers through the design, development and execution of automated test scripts. Works with cross‑functional teams to understand system architecture, product requirements, and deliver test automation solutions that ensure both functional and non‑functional quality coverage.

• Develop, maintain and execute manual and automated test scripts for web, API, and/or mobile applications using appropriate tools and frameworks.
• Collaborate with Development teams to understand system architecture and implementation.
• Collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria.
• Translate acceptance criteria into comprehensive test automation scripts that ensure coverage of both functional and non‑functional requirements.
• Collaborate with engineers to integrate automated tests into CI/CD pipelines using the appropriate tools, ensuring seamless and efficient test execution throughout the development life cycle.
• Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process.
• Complete root cause analysis of test failures and assist with debugging issues alongside the development team.
• Ensure sufficient test data set‑up and environment readiness for automation runs.
• Maintain automation documentation and publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk‑related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

• Bachelor’s degree in Computer Science, Engineering, or related field and a minimum of 2 years’ software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/web services testing.
• Or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/web services testing.
• Strong programming skills in one or more pertinent languages.
• Sound understanding of quality control methodologies, tools, and processes.
• Sound knowledge of agile development methodologies and Development Operations practices.
• Familiarity with pertinent defect tracking systems.
• Strong problem‑solving skills.
• Strong verbal and written communication skills.
• Strong organizational skills.

• Minimum of 7 years’ software quality assurance and control experience.
• Experience in testing cloud‑based applications and APIs.
• ISTQB (International Software Testing Qualifications Board) or similar QA certification.
• Experience with pertinent performance and load testing tools.
• Exposure to security testing practices and tools.

London, United Kingdom

Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.