Senior Full Stack Product Engineer

About Us

Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that's not all, we're also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders, our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do.

Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset.

We're a fully independent, profitable, and bootstrapped company meaning we don't have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We work hybrid-remote and do two days per week in office, in our lovely space in Hackney.

We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together.

You’ll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You’ll care as much about why a feature matters to an event organiser as how it's built. You’ll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together.

You’ll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you’ll have a real say in the technology decisions and share in the successes with the whole company.

• Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of.
• Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles.
• Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them.
• Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns.
• Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback.
• Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done.
• Bring judgement on payment-system design that others can lean on.

• A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations.
• Awareness of PCI DSS and what building to that standard demands.
• Experience working in a product team alongside Product Managers.
• A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates.
• Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you.
• Experience leading or mentoring within a team.

• Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools.
• Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust.
• Strong system design skills - you know how to…