Principal Software Engineer

Meet the Team

Cisco Thousand Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

Thousand Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

The Endpoint Engineering team is leading this charge, competing to dominate its market segment as well as becoming part of the fabric of Cisco's wireless, security and collaboration systems. We are a small team where every engineer is hands-on and has a voice in where the product and technology goes. This creates a rare opportunity for you to work with one eye on the future, while staying closely rooted in delivering exciting new innovations today.

You will partner with product and engineering leaders across Thousand Eyes to determine how best to evolve our technologies, and then roll your sleeves up and help ship these new features. Critical initiatives include bringing our technology into Cisco wireless and security product portfolios and pragmatically leveraging AI to deliver capabilities such as self-service issue diagnosis for users and automated remediation of network issues.

You will be an effective voice for the engineering team as we work across the company, and an enthusiastic team mate in the build and operation of complex systems. You should also be passionate about developer productivity and how we can constantly improve on this.

• Professional software engineering experience building and maintaining production-grade applications using Java, Kotlin, or C++.
• 4+ years of experience in technical leadership capacity while designing, developing and maintaining large-scale distributed production systems.
• Proven experience delivering large-scale internet products while collaborating with cross-functional teams outside of your direct line.
• Demonstrated experience of having mentored software engineers at various levels of experience.
• Demonstrated experience of having made measurable improvements in developer productivity.

• Bachelor's degree in Computer Science or similar.
• Familiar with Docker, Kubernetes and cloud technologies such as AWS.
• Experience with processing large data sets on Elasticsearch or similar data stores.
• Experience with event-driven architectures (CQRS, Kafka Streams etc).
• Excellent knowledge of computer science and networking fundamentals.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.