Senior ServiceNow Developer Job London area,Greater London England UK,Software Development

Salary: £95,000 - 95,000 per year Requirements:

Typically 5 years hands-on Service Now experience across design, development, configuration, testing, deployment and operational handover.
Strong Service Now platform knowledge, architecture awareness and ability to translate business requirements into effective solutions.
Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items.
Integration experience with REST, SOAP, APIs, Integration Hub, MID Server and Import Sets.
Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML.
Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery.
Experience with Service Now AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent Studio.
Experience working independently within Agile/Scrum environments and engaging both technical and business stakeholders.
Service Now CSA, CAD and/or relevant CIS certification is desirable.

Responsibilities:

Translate business requirements into functional and technical Service Now solution designs.
Design, configure and develop end-to-end solutions using Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items.
Improve business processes through workflow automation, self-service and enhanced user experience.
Implement Service Now AI capabilities, including Now Assist and AI Agents.
Design and support enterprise integrations and custom scoped applications.
Ensure solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation.
Support Service Now releases, upgrades, testing, deployments, incidents and operational handover.
Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices.

Technologies:

AI
AI Agents
CMDB
CSS
Flow
Support
ITSM
Java Script
REST
SOAP
Security
Service Now
XML
UX UI Design

We are a London-based global law firm offering a permanent Senior Service Now Developer opportunity in a hybrid working environment. The role offers a salary of £85,000 to £95,000 per annum and focuses on delivering secure, scalable Service Now solutions, supporting platform enhancements, and working across Agile delivery teams.

last updated 40 week of 2026