AI Consulting –Sr. AI Architect & Client Partner

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EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit  .

Role

Title:

AI Consulting –Sr. AI Architect & Client Partner, Vice President

Location: London, United Kingdom (Flexible hybrid working)

Employment Type: Permanent

Summary of the role:

Enterprises are past GenAI experimentation. They now demand production systems with measurable ROI, governance, and scale, and most stall in the gap between an impressive pilot and a system that survives production. EXL lives in that gap. We are accountable for outcomes on our clients’ data, in their environment, against their SLAs. This role is the senior technical authority who makes that real.

You convert ambitious, under-specified client mandates into secure, production-grade Generative and Agentic AI systems, and you turn each engagement into reusable IP that compounds EXL’s delivery leverage and pipeline.

The senior technical relationship with client executives, and the technical shaping of the deals that fund the work.

End-to-end technical vision and delivery for enterprise GenAI and Agentic AI programs across a portfolio of clients focused on delivering value / outcomes to the clients.

The technical standard for the practice: reference architectures, reusable accelerators, and the governance and evaluation bar every engagement is held to.

As part of your duties, you will be responsible for:

Partner with sales and practice leaders to shape pursuits, solution complex deals, and influence SOWs, estimates, and delivery approach.

Serve as the senior technical voice in client pursuits and executive conversations, converting technical credibility into won and expanded engagements.

Build reusable accelerators, reference architectures, and IP that lower delivery cost and differentiate EXL in the market.

Identify expansion opportunities within accounts and translate delivered outcomes into follow-on pipeline.

Lead and grow global, multi-disciplinary AI teams, and raise the technical bar across the practice.

Partner with business and technology leaders to define AI roadmaps and implementation strategy.

Mentor architects and engineers, and build a bench of senior technical talent.

Translate complex architectures for executive and non-technical audiences.

Architecture & solution leadership

Own architecture, design, and implementation of enterprise-grade GenAI and Agentic AI solutions from concept to production.

Define scalable reference architectures and design patterns for AI platforms, copilots, and intelligent agents.

Establish architectural standards, reusable components, and best practices across delivery programs.

Design secure, resilient, highly available AI systems at enterprise scale, across structured and unstructured data.

Design and deliver LLM-powered applications: conversational AI, enterprise copilots, knowledge management, and workflow automation.

Architect advanced retrieval using RAG, Agentic RAG, Graph RAG, knowledge-graph, and hybrid approaches.

Design multi-agent systems with modern orchestration and reasoning architectures, including human-in-the-loop and autonomous…