Fleet Support coordinator

Location: Heathrow

Fleet Support Coordinator

Heathrow
£32,500 per annum
12-Month Fixed Term Contract

*** 24/7 Shift Pattern - see below for hours of work (40 per week)

Would you like to join this leading organisation within the vehicle maintenance and aviation support sector as a Fleet Support Coordinator at Heathrow on a fixed-term basis?

This role is ideal for a customer-focused professional with experience in fleet, logistics, or call centre environments, looking to work in a fast-paced, operational setting.

Key Responsibilities

* Provide telephone support to customers regarding fleet availability and incidents

* Manage breakdowns, defects, and service status updates

* Coordinate SLA recovery plans and escalate safety or operational risks when required

* Liaise with customers, suppliers, and subcontractors on repairs and vehicle status

* Raise jobs, service requests, and purchase orders using SAP

* Maintain accurate records of fleet activity and service costs

About You

* Previous customer service or call centre experience

* Understanding of fleet, vehicle maintenance, or logistics operations

* Experience using SAP or similar systems

* Strong communication, organisation, and problem-solving skills

* Confident working within a 24/7 shift environment

What’s On Offer

* Salary of £32,500

* 6% employer pension contribution

* Life assurance (3x salary)

* Private medical cover

* Employee Assistance Programme

* Supportive team environment and long-term career potential

Shift Pattern

Rotating day and night shifts across a four-week cycle:

* Days: 05:30–17:30 or 06:00–18:00

* Nights: 17:30–05:30 or 18:00–06:00

* 4 on then 4 off

Apply now to find out more about this opportunity