Road Freight - Key Accounts Operations
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-27
Listing for:
EV Cargo
Full Time
position Listed on 2026-01-27
Job specializations:
-
Transportation
Transportation Logistics, Freight, Dispatcher, Transportation Manager
Job Description & How to Apply Below
Overview
Reporting to the Operations Manager, you will play a key role in handling road freight export operations, groupage movements, and providing excellent customer service within a fast-paced environment.
Responsibilities- Data entry, booking collections and preparing shipments for export
- Communicating with customers regarding bookings and job queries
- Building and maintaining strong relationships with key clients
- Co-ordinating export groupage and full-load movements
- Providing transport partners with accurate collection/delivery details
- Monitoring incoming emails and flagging potential issues
- Supporting customs processes and assisting with loading (late finish once per week)
- General ad hoc duties as required by the Operations team
- Minimum 2 years’ experience in groupage shipping
- Strong knowledge of exports and customs procedures
- Able to work to deadlines with good planning skills
- Computer literate and confident using operational systems
- Proactive, organised, and able to use initiative
- Excellent communication and customer service skills
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