Air Linehaul Coordinator

Landmark Global is the international division of bpost, Belgium’s national postal service. Bpost employs more than 20,000 people, handles 3.9 billion items per year and delivers to more than five million addresses every day. Landmark Global currently operates in 11 countries, 25 locations, handles over 200K parcels per day and is part of the eLogistics business unit.

For more than a decade, Landmark Global, with its roots in Southern California, has enabled our customers to expand globally. Our business has grown from basic international mail and parcel delivery to full service, end-to-end solutions. This includes proprietary technology and trade consulting, which provides our clients with the capability to sell to millions of customers worldwide.

Our technology is web-based, scalable and agile. Mercury, our proprietary web-based software, was developed on the foundations of our logistics expertise and client requests.

Responsible for preparing export documents in line with official guidelines, including internal schedules/procedures and external bookings with carriers. Follow up with carriers on delays and concerns, resolve any issue that may arise in shipping chain.

• Preparing export documentation by air, MAWB, CI, CN documents (postal)
• Liaising with Airlines and General Sales Agents regarding flight capacity, booking space, equipment
• Monitoring flight schedules and capacity
• Monitoring performance and requesting uplift confirmation from airlines
• Resolving air transport related queries
• Maintaining in-house export schedule and providing processing instructions for warehouse operations
• Maintaining air transport related KPI’s, performance reports and documents
• Liaising with warehouse management, operatives regarding accurate and on time export production
• Reporting to Client Services delays in clear and timely manner
• Taking active part in team brief and other team meetings
• Ensure on time uplift is executed and uplift confirmation is requested following day
• Make sure that we maintain capacity with carriers based on operations demand
• Monitor production and supply relevant information to road transport department for accurate vehicle allocation for delivery into an airline
• Update various transport reports and report any issue to line manager, operations management and customer service team

• Essential experience and knowledge of minimum 2 years in shipping/exporting goods by air, understanding air freight and airlines operations.
• Experience in planning bookings for the month,
• Liaise with the airlines,
• Enter the MAWBs on to the internal systems and airline portals
• Ability to have discussions with airlines regarding rates
• Postal and freight world knowledge
• Import and export by air transport operations
• Security Level D or higher
• CRB Check
• 5 years checkable employment history
• Ability to make knowledge-based decisions,
• Speed and accuracy of work,
• Comfortable with acting on reasonable management instructions,
• Collaboration with team leaders,
• Ability to admit mistakes so lesson can be learned,
• Punctual, honest, and courteous
• Willing to learn new skills and working practices,
• Work well in a team and eager to assist others when needed,