AOG Import Operator

Overview

Right Now Group is working with a well-established freight forwarding company based near London Heathrow, specialising in multimodal logistics solutions. They are currently seeking an experienced AOG Import Operator to join their growing operations team.

This is an excellent opportunity for someone with strong air import experience who is confident managing shipments from start to finish.

As an Air Import Operator
, you will be responsible for managing the full life-cycle of import air freight shipments. The role requires strong organisational skills, attention to detail, and the ability to coordinate with multiple stakeholders to ensure goods move efficiently and in compliance with all regulations.

Location: Feltham

Salary: Up to £38,000

Hours: Monday - Friday

• Manage day-to-day air import operations, ensuring shipments are processed efficiently and compliantly.
• Coordinate time critical aerospace import shipments from arrival through to final delivery.
• Handle all import documentation, including Airway Bills, customs entries, and shipment records.
• Liaise with airlines, overseas agents, ground handlers, and customs brokers to ensure smooth cargo movement.
• Track and monitor shipments, proactively resolving any delays or operational issues.
• Ensure all shipments comply with HMRC regulations and customs procedures.
• Maintain accurate operational records and update internal systems accordingly.
• Provide a high level of customer service, keeping clients informed of shipment progress.

• Strong knowledge of air import operations and documentation requirements.
• Experience in handling aerospace, time-critical, or AOG shipments.
• Excellent organisational and problem-solving skills.
• Ability to liaise effectively with internal teams, clients, and external partners.
• Knowledge of HMRC and customs procedures for air imports.
• Attention to detail and ability to work in a fast-paced environment

The successful candidate will be required to go through a full 5 year reference check and DBS check.