Project Cargo Manager

Job Description

Objectives

To maintain the Project Cargo business within a defined European Region. To establish a Project Cargo knowledge and service infrastructure in the same region.

Task

• Manage all day to day Project Management for operations
• Identify and engage new business targets in the Project Cargo industry
• Maintain ownership of all Project Cargo enquiries for the defined region
• Support overseas requests in a timely manner
• Execute and coordinate RFQs with customers and service provider
• Supervise load and discharge operation
• Ensure that all shipments are being properly tracked in our systems through the use of the PRJ Service Type
• Develop the regional infrastructure for Project Cargo including but not limited to port terminal and equipment accessibility
• Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc.
• Involved in defining operational procedures and customer KPIs
• Continuously explore commercial and operational improvement opportunities
• Initiate and sustain service provider relationships in the region
• Drive / develop the Air Charter product / awareness
• Source, initiate and attend regular meetings with local vendors
• Engage GEO Leadership in the defined Region for continued support
• Report progress to the GEO Leader and involved DM’s on quote status, revenue accrued and business development
• Attend workshops, conferences and group meetings as required
• Travel domestically and within Europe as required
• Train staff on Project Cargo fundamentals and best practice. Adapt to the latest trends in safe cargo handling and international trade
• Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures
• Adhere to all Health and Safety procedures
• (Any other specific regional task to be added)

• Minimum of 5 years of Project Cargo related experience
• 5+ years of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage
• Establish network within the Air Charter industry
• Extensive knowledge of Air Charter contracts
• Established network of Project Cargo industry contacts
• Diplomacy and commercial awareness
• Geographic and political understanding of the region
• Knowledge of operational process standards and procedures within the project cargo industry
• Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industry

• Exemplify our culture, mission and goals while supporting and protecting the Expeditors network
• Innovative and constantly seeking improvement on current processes
• Excellent oral and written communication skills (local language and English)
• Organized and detail-oriented
• Strong problem solving and analytical skillset
• Persuasive, ambitious, self-motivated and result oriented
• Sense of urgency, integrity and formality
• Positive attitude, integrity and ongoing commitment
• Strong customer service skills and ability to build rapport

• Private Medical Insurance
• Pension Scheme
• Life Assurance
• Bike to work scheme
• Employee Stock Purchase Plan
• Training and Personnel Development Programme