Captain; Passenger Vessel - Grade 2

Overview

Are you ready to take the helm and lead unforgettable experiences on the River Thames? We are seeking a skilled and passionate Captain to join our dynamic team. As a Captain, you’ll play a pivotal role in ensuring the safety, satisfaction, and enjoyment of our passengers while navigating some of the most iconic waterways in the world. If you’re looking for a career that combines leadership, adventure, and the opportunity to create lasting memories for others, this is the role for you!

• Ensure the safety of passengers and crew by adhering to company standards and SMS regulations.
• Navigate large passenger vessels on the River Thames in compliance with PLA by-laws and company protocols.
• Conduct safety briefings, vessel checks, and onboard training for crew members.
• Oversee the safe mooring, embarking, and disembarking of passengers.
• Maintain accurate documentation, including daily vessel logs and safety equipment checks.
• Promote onboard sales and enhance the customer experience with professionalism and enthusiasm.
• Act as an ambassador for our RESPECT values, fostering teamwork and a positive work environment.

• Essential
  
  Certifications:
  
  
  • SCTW
    95 Seaman Certificate
  • BML (Boat Master’s Licence) Tier 1 & 2
  • LKE (Local Knowledge Endorsement)
  • RYA PB2 (Power Boat Level
    2)
  • Large Passenger Vessel endorsement (LPV)
• Experience:
  • At least 2 years of experience operating large passenger vessels.
  • Knowledge of vessel maintenance and engineering.
  • Ability to provide Thames commentary between Westminster and Greenwich.
• Skills:
  • Excellent communication and customer service abilities.
  • Strong organizational skills and attention to detail.
  • Calm under pressure with a problem‑solving mindset.
  • Fluent in English, both written and spoken.

• Conducting pre‑service safety briefings and vessel checks.
• Navigating the River Thames while ensuring passenger safety and comfort.
• Leading and mentoring your crew to deliver exceptional service.
• Monitoring and maintaining vessel cleanliness, fuel levels, and safety equipment.
• Engaging with passengers, providing commentary, and promoting onboard products.
• Reporting maintenance needs or incidents in line with company procedures.

• Competitive salary and opportunities for career progression.
• A supportive and inclusive work environment.
• The chance to work on iconic waterways and be part of a globally recognized brand.
• Training and development opportunities to enhance your skills.
• A vibrant social culture and the opportunity to work with a fantastic team.

Contact Suzie - suzie