Transport Operation Planner

Japanese Food Company
Operation Coordinator

Location:

South London onsite only
Salary: up to 35K GBP

Working hours:

11:00-20:00
Responsibilities

Route planning on a daily and regularly scheduled basis, for a fleet of approximately 20 vehicles

Delivering around 200+ orders per day

Optimising route efficiency by analysing destinations, vehicle weights, driver hours, and customer requirements

Paying due attention to speed limits, achievable schedules, and/or journey times

Organising alternate delivery arrangements where needed, for example by third-party transport partners or minicabs

Communicating routes to drivers and giving special delivery instructions as needed

General support working closely with the operations team covering compliance, driver debrief, dealing with customer queries and discrepancies

Performing any other reasonable management requests as needed

Support the Operations team with compliance activities, driver debriefs, and resolution of customer queries or delivery discrepancies

Maintain accurate operational records and documentation in line with company procedures and audit requirements

Work collaboratively with Fish Production teams and warehouse to ensure alignment with transport and operational plans

Interact with colleagues, drivers, customers, and partners at all times in a courteous and professional manner

Carry out any other reasonable duties or management requests in line with the needs of the business

• Prior experience in transport route planning preferable but not essential
• Good knowledge of UK geography and roads
• Understanding of HGV/van operations and legislation preferable (OLAT or similar)
• Good verbal and written communication skills
• Can work cohesively within an existing and growing team
• Can learn new processes efficiently and follow procedures thoroughly
• Good phone manner, good interpersonal skills
• Flexible and adaptable approach
• Ability to multi-task in a fast-paced environment
• Good computer skills and familiarity with Microsoft Office (Excel, Word, Outlook)
• Experience of Delivery Routing System such as Paragon is a big advantage.

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding