AOG Operations Coordinator
Job in
Heathrow, London, Greater London, W1B, England, UK
Listed on 2026-09-16
Listing for:
Willis Global
Full Time
position Listed on 2026-09-16
Job specializations:
-
Transportation
Transportation & Logistics, Freight, Transportation Manager, Dispatcher
Job Description & How to Apply Below
Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area.
Working Hours:
4 on / 4 off, shift pattern: (Apply online only)
On offer:
* An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics
* Genuine opportunities to grow within the business with a clear path to team leadership and supported by an award-winning team
* Opportunity to grow expertise through ongoing coaching, training and development sessions
* An attractive salary of £39K which includes £2,100 shift allowance
* Healthcare Cash Plan, including dental and vision
* Incremental holidays based on length of service, with an additional day off for your birthday
* Contributory pension scheme
* Life assurance
* Free onsite parking
Main Purpose of the Role:
The AOG Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import / export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers.
Duties and Responsibilities:
* Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers.
* Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements.
* Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries.
* Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system.
* Ensure compliance with all statutory aviation requirements, health and safety policies, and the company’s Quality Management System.
* Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business.
To be Considered:
* Proven experience in AOG / Import / Export
* Thrives in a fast-paced, customer-driven environment.
* Has strong organisational, communication, and problem-solving skills.
* Demonstrates a solid understanding of UK customs law and procedures.
* Has experience with Customs Declaration Service and knowledge of Cargowise (preferred).
* Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel.
* Ideally has Dangerous Goods compliance certification.
* Can work independently, using their initiative to assess data and propose solutions.
For more details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×