Ramp​/Baggage Agents

Ramp & Baggage Agent - 2027 Start Ready to Take Your Career to New Heights in 2027? This is an exciting opportunity to work with some of the world’s most prestigious airlines at one of the world’s busiest airports. Cobalt Ground Solutions is looking for enthusiastic, reliable, and hardworking individuals to join our team as Ramp & Baggage Agents at London Heathrow Airport.

If you enjoy working in a fast-paced environment, take pride in delivering excellent service, and are committed to safety, this could be the perfect role for you. No previous airport experience is required – full training will be provided.

What We Offer Competitive salary Overtime opportunities

Career development and progression opportunities Full training provided The chance to work with leading international airlines A dynamic and rewarding airport environment About the Role As a Ramp & Baggage Agent, you will play a vital role in ensuring the safe, efficient, and timely handling of baggage, cargo, and aircraft turnaround operations. Your contribution will help ensure a smooth and positive experience for passengers while maintaining the highest safety standards.

Key Responsibilities Assist with the loading and unloading of baggage from aircraft, ensuring correct placement and security. Transport baggage and cargo between terminal buildings and aircraft. Load and unload aircraft within specified turnaround times. Sort baggage and scan baggage tags for flights. Load containers and trailers and deliver/collect mail and freight from various airside locations. Coordinate with flight crews and ground staff to facilitate efficient aircraft turnaround.

Manage baggage documentation and tracking to minimise loss or misplacement. Conduct safety inspections of baggage carts, trolleys, and ground support equipment. Support aircraft marshalling and guide aircraft on the tarmac when required. Maintain cleanliness and organisation within baggage handling areas. Respond promptly to operational issues or emergencies in accordance with established safety procedures. All duties involve the use of large goods vehicles and specialist ground handling equipment.

A strong awareness of health and safety and safe working practices is essential; however, full training will be provided. Skills and Attributes To succeed in this role, you should demonstrate:
Excellent time management skills and the ability to work to strict operational deadlines. Strong problem-solving and analytical skills when addressing operational challenges or safety concerns. Good organisational skills with the ability to manage multiple tasks efficiently. Effective communication skills and the ability to work collaboratively as part of a team. Fluent spoken and written English. The ability to work under pressure while maintaining accuracy and attention to detail.

Physical fitness and the ability to undertake lifting, bending, pushing, pulling, and prolonged periods of standing and walking. This position is critical to maintaining the safe and efficient operation of airport services. We are looking for candidates who are organised, proactive, dependable, and capable of thriving within a dynamic team environment.

Essential Criteria Applicants must meet all of the following requirements: A fully checkable 5-year employment and/or education history. A full UK manual driving licence with a minimum of 1 year’s driving experience and maximum of 3 points. Willingness to undergo a UK DBS (criminal record check) and, where applicable, an overseas criminal record check. Ability and willingness to work rotating shift patterns (early and late shifts) across a 7-day operation on a 6 days on, 3 days off rota.

Ability to commute to Heathrow Airport for early shifts commencing from…