E-commerce Forklift Fulfilment Associate

E-commerce Forklift Fulfilment Associate

Builder Depot is one of the leading independent Builders Merchants in the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression.

We are seeking a motivated individual to join the E-commerce team.

Shift: 8:30am - 5:30pm

The main roles and responsibilities include:

• Order Picking and Packing:
  Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards.
• Labeling and Dispatch:
  Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency.
• Click & Collect Orders:
  Picking and preparing orders for customers to collect in-store.
• Customer Interactions:
  Handling order-related queries through Zendesk and managing customer returns.
• Manual Handling:
  Carrying out daily manual handling tasks, including lifting up to 30kg.

Person Specification:

• Warehouse
  
  Experience:
  
  Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery.
• Organizational
  
  Skills:
  
  You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
• Physical Capability:
  Capable of handling manual tasks and lifting up to 30kg safely.