Service Centre Supervisor

Service Centre Supervisor

Salary: £20.00 to £22.00 per hour (based on experience)
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Hours:

08:00 AM - 05:30 PM
• Shift Pattern:
Monday to Friday
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Location:

Rainham

Are you a proactive leader who thrives in a fast-paced environment? Do you enjoy taking full ownership of your department while using data to optimize performance? We are a dynamic operation based in Rainham, looking for a strong, collaborative Service Centre Supervisor to oversee our daytime operations. Working alongside our existing management team, you will lead our shopfloor team, streamline our production/service processes, and ensure everything runs like clockwork.

• Lead & Inspire:
  Manage, mentor, and drive the performance of a large shopfloor/production team during the day shift.
• Own Your Department:
  Take full accountability for your shift's output, ensuring high safety, quality, and productivity standards.
• Data & Process Optimization:
  Utilize advanced Excel skills to analyze large datasets, track KPIs, and identify areas for process improvement.
• System Management:
  Navigate service and warehouse PC systems daily to track inventory, logistics, and production flow.
• Collaborative Leadership:
  Partner closely with existing supervisors and managers to ensure seamless communication and operational continuity.

• Proven Leadership:
  Solid experience managing larger teams, ideally within a fast-moving service centre, production, manufacturing, or shopfloor environment.
• Process Savvy: A strong understanding of production and/or service processes.
• Tech & Data Literate:
  Proficient with PC systems (SAP knowledge is a major plus) and advanced Excel skills to handle data analysis.
• Proactive Mindset:
  Someone who doesn't just manage but takes true ownership, solves problems on the fly, and drives positive change.

• Competitive Pay: £20.00 to £22.00 per hour based on experience.
• Great Work-Life Balance: A standard Monday to Friday daytime schedule, leaving your weekends entirely free.
• Impact:
  The opportunity to truly own your department and make a measurable difference.
• Supportive Culture: A collaborative management environment that values teamwork and operational excellence