Operations Manager

Warehouse Manager

Location:

Purfleet

Mon-Fri 40 hours per week

Start here. Go anywhere.

Are you an experienced warehouse leader who thrives in a fast-paced logistics environment?

At DSV, every role plays a vital part in keeping supply chains moving. As Warehouse Manager, you will lead a busy cross-dock warehouse operation handling both domestic and international freight, ensuring freight moves safely, efficiently, and on time.

This is an opportunity to take ownership of a critical operation, lead high-performing teams, and make a direct impact on customer service, operational excellence, and business performance.

Your work matters. Your contribution counts. And wherever you play your role, the world moves with you.

• Responsible for the overall performance, safety, compliance, and efficiency of the warehouse operation.
• Leading warehouse operations across day, evening, and night shift activities
• Ensuring freight is received, sorted, scanned, cross-docked, and dispatched accurately and on time
• Managing warehouse flow to maximise productivity and minimise operational delays
• Planning labour and resources in line with daily operational volumes
• Driving performance against key operational and service KPIs
• Leading, coaching, and developing a team of Warehouse Supervisors
• Creating a culture of accountability, teamwork, and continuous improvement
• Managing employee performance, attendance, development, and engagement
• Ensuring compliance with Health & Safety, security, customs, and operational procedures
• Investigating incidents, service failures, and operational issues, implementing corrective actions where required
• Working closely with Transport, Planning, Customer Service, Compliance, HR, and other key stakeholders
• Managing labour utilisation, overtime, agency spend, and operational costs
• Identifying and implementing operational improvement initiatives to improve productivity and service levels
• Supporting customer reviews, site visits, and operational projects

• Strong operational leadership experience together with a passion for developing people and improving performance.
• Proven experience managing a busy warehouse, freight, logistics, pallet network, or cross-dock operation
• Experience leading operational teams through frontline supervisors
• Proven leadership and people management skills
• Excellent planning, organisation, and problem-solving abilities
• A good understanding of warehouse productivity and operational performance measures
• Experience managing labour resources, costs, and operational budgets
• Effective communication and stakeholder management skills
• Good IT skills, including Warehouse Management Systems and Microsoft Office applications
• A customer-focused and results-driven mindset

• International freight experience
• Customs knowledge
• Lean, Continuous Improvement, or operational excellence experience
• IOSH Managing Safely qualification
• CPC or other logistics-related qualification

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• Life Works app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow…