Trade Counter Assistant​/Warehouse Operative

Trade Counter Assistant / Warehouse Operative Trade Counter Assistant / Warehouse Operative Total Plumbing Supplies – Southeast (est. 2001) About Total Plumbing Supplies

Founded in 2001, Total Plumbing Supplies delivers plumbing and heating products with customer service firmly at the core. Proudly part of Independent Builders Merchants Group (IBMG), we support professionals with trusted availability and advice.

We’re expanding our team at our Street Branch and are looking for a dependable Trade Counter Assistant / Warehouse Operative to help us continue delivering excellent service to our trade and retail customers.

We are seeking a motivated Trade counter Assistant / Warehouse Operative to join our team in Street. As a Trade Counter Assistant / Warehouse Operative , you will play a crucial role in managing inventory and handling materials. If you are someone who thrives in a fast-paced environment and enjoys working as part of a team, we welcome you to apply for this exciting opportunity

• Operate forklift equipment to move and store materials
• Utilise the Warehouse Management System to track inventory and orders
• Perform tasks, including heavy lifting to load and unload goods
• Handle procedures with care and attention to detail
• Conduct basic math calculations for inventory counts and order verification
• Assist in sending and receiving processes
• Collaborate with team members to efficiently load and unload

• Dealing with orders and enquiries received from customers and potential customers
• Processing customer orders and maximising sales and customer satisfaction.
• Adopting a pro-active approach to maximise sales to existing customers.
• Resolving customer queries, investigating complaints, and resolving these as soon as possible.
• Be proactive in maintaining up to date technical knowledge of all products sold, ensuring that product knowledge is kept up to date with any technical product updates and changes.
• Observe strict adherence to the Company’s health and safety procedures at all times.

• Full UK Driving Licence
• Product Knowledge
• Excellent communication skills and the ability to communicate at all levels
• Self-motivated with a can-do attitude
• Strong team player who works as part of a team and independently

Week:1 Monday to Friday 07:00 - 17:00

Week:2 Monday to Friday 07:00 - 17:00 Saturday 08:00-12:00

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training opportunities
• Staff discount on building materials
• Employee assistance programme
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

Warehouse Experience, Full UK Driving Licence