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Vendor & Workforce Optimization Lead

Job in Londonderry, Rockingham County, New Hampshire, 03053, USA
Listing for: Liberty
Full Time position
Listed on 2026-10-16
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Liberty is seeking a Vendor Operations Manager to optimize the performance of internal and outsourced contact center operations serving gas and electric customers in the United States. You will govern third-party partners, manage SLAs, and drive workforce analytics across multiple sites to balance experience, reliability, and cost.

The role emphasizes forecasting, capacity planning, and staffing models, with frequent collaboration across Procurement, IT, Legal, Operations, HR, and Finance.

Are you ready to take on the Vendor & Workforce Optimization Lead role at Liberty?

We invite applications for the Vendor & Workforce Optimization Lead position located in Londonderry, NH, United States.

The following role is for a Vendor & Workforce Optimization Lead with Liberty.

Our group is growing, and we are hiring a Vendor & Workforce Optimization Lead in Londonderry, NH, United States.

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