Parts Counter Sales Representative

Parts Counter Sales Representative

Join to apply for the Parts Counter Sales Representative role at Milton CAT

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Parts Counter Sales Representatives are responsible for front‑line customer service in a variety of parts ordering functions. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts, and data entry.

Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you are looking for a steady job with great benefits or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Pay Rate: $27.27 - $38.13 per hour.

• Paid Time Off + 8 company paid holidays
• Medical, Dental and Vision insurance options for Employee and Family
• Disability & Life Insurance Packages
• Competitive Retirement Plan
• Tuition Reimbursement – available to FT employees with 1 year+ of service
• Employee Assistance program (EAP)
• CEFCU – Citizens Equity First Credit Union – Employees have access to services including payroll deductions, savings accounts, loans, VISA card, and more
• Additional supplemental offerings and discount programs
• Employee Referral Program

• Monitor and close open sales orders and purchase orders along with other administrative needs.
• Greet all customers and answer phones in a polite and timely fashion.
• Process customer and shop orders, backorders, credits and quotes.
• Look up parts via supplied computer programs for CAT and other brands we service.
• Handle cash and credit payments and returns per procedures.
• Resolve customer issues or concerns as necessary.
• Assist with preparing and maintaining merchandise displays.
• Perform related duties as assigned.

• High School Diploma or (GED) equivalent.
• Advanced PC skills with the ability to learn and teach others.
• Strong verbal communication skills.
• Strong problem‑solving skills.
• Detail oriented with a high level of accuracy.
• Basic math skills.
• Able to lift 50 pounds.
• Able to work in a dynamic, fast‑paced distribution center environment.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.

• Prior industry experience.
• Past experience in automotive industry a plus.
• Basic mechanical ability a plus.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the diversity and strength that each employee brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status.

We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug‑Free workplace.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Sales and Business Development

Industries:
Machinery Manufacturing

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