Aquatics General Manager

Company

Purpose:

It’s no secret that at FOSS, we love water! We were founded on the premise that anyone can learn to swim and have confidence in the water.

FOSS is a premier swim school with 30+ schools across the Midwest, and we are poised for growth. You’ll find a welcoming place full of diverse perspectives where YOU, and your work, matter. Collaboration and a willingness to learn are keys to what drives us forward.

Position

Purpose:

The FOSS
General Manager(GM) will oversee our Lone Tree, CO location. Focus areas include operational and financial performance, staffing and employee engagement, swim path curriculum, customer service, and general school management. The General Manager acts as the main point of contact for their team and customers. This role is designed both for emerging leaders and those transiting their career to a new industry.

Founded in 1993 on the belief that anyone can learn to swim well, Foss Swim School is a premier swim school with 33+ locations across the Midwest and Colorado and is poised for continued growth. At FOSS, you’ll find a welcoming, collaborative environment where diverse perspectives are valued, learning is encouraged, and your work truly makes an impact.

Compensation Details:

Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience. FOSS offers a competitive benefits package, which includes a 401(k)-company match, healthcare plans, and broad range of other benefits.

• Starting at $63,000
• Quarterly Bonus
• Monthly Mobile Phone Allowance

Essential Job Functions as a General Manager:

The following essential functions represent the primary work performed; however, the GM may be asked to assist with projects or tasks not detailed here but fall within the scope of this role.

GM’s will train to learn key roles including Swim Teacher, Customer Support Service, Teacher Assistant, Supervisor, Assistant Manager and General Manager. Through these rotations, GM’s will learn to manage FOSS methods and processes and build strengths in competencies such as business acumen, time management, organizational execution, and accountability, and developing, motivating, and managing talent.

Team Leadership and Development

• Coach and counsel (manage) team members regarding individual performance and other career development opportunities, taking corrective action when necessary.
• Create an environment that inspires a high level of commitment and performance.
• Build a team by recruiting, selecting, and developing employees.
• Delegates and distributes assignments appropriately.
• Provides guidance and direction based on individual employee capabilities.
• Demonstrate the ability to build trusted and effective relationships to advance an organizational culture that lives our purpose and values.

Lead Business Objectives

• Leverages company tools, incentives, and strategies to meet or exceed site KPIs.
• Report on site goals and areas of opportunity.

Enhance Customer Experience

• Responsible for a high level of customer experience.
• Build relationships with customers to create loyalty and excitement about the Foss Brand Purpose, programming, and community.
• Be present in and out of the schools as a FOSS Brand Ambassador.

Facility Care and Compliance

• Ensure facility cleanliness standards are satisfied.
• Performs preventative maintenance throughout facility in conjunction with Regional Facility Manager.

Minimum Qualifications, Skills, & Abilities:

• Two (2) years of management experience, including a people manager role.
• Must obtain American Red Cross CPR/First Aid certification within the first 90 days of employment, be required to adhere to American Red Cross standards outlined in the certification requirements and maintain an active certificate…