Long VAMC - Assistant Operations Manager

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Long Beach VAMC - Assistant Operations Manager

Long Beach VAMC - Assistant Operations Manager
Long Beach, CA

Description

The Assistant Operations Manager is a full-time onsite position that works closely with the Onsite Operations Manager to support the daily administration and operation of Ham Hed’s services at the VA Medical Center in Long Beach, California.

About Ham Hed

Ham Hed LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing property maintenance and facility support services to federal, state, and local government customers. Established in 2003, Ham Hed supports government facilities throughout the United States with services including janitorial and facility cleaning, floor care, window cleaning, recycling and waste management, and other facility-support services.

About the Job

The Assistant Operations Manager works directly with the Onsite Operations Manager to help keep the onsite operation organized, staffed, compliant, and running effectively.

This role is responsible for payroll, timekeeping, scheduling, records, and other administrative responsibilities. The role will also be actively involved in employee onboarding, training coordination, performance feedback, communication, and daily operational support.

This role supports new employees from the start of the employment process through their transition into the onsite team. This includes coordinating required paperwork and background-check requirements, helping employees understand onsite expectations, coordinating and tracking required training, and confirming that onboarding requirements are completed.

This role also works directly with existing employees and supervisors. This may include answering questions, communicating expectations, following up on assignments or documentation, providing employees with feedback regarding their work and performance, and bringing significant performance, conduct, or employee-relations concerns to the Onsite Operations Manager or appropriate Ham Hed leadership.

The Assistant Operations Manager must be comfortable working across different schedules and interacting with employees on multiple shifts when needed. While the position includes regular administrative responsibilities, it is not exclusively a desk-based role.

What You’ll Do

Your responsibilities may include:

• Work closely with the Onsite Operations Manager to support the daily operation of the contract and onsite workforce.
• Provide administrative and operational support to the Onsite Operations Manager across staffing, employee management, quality, documentation, client needs, and other day-to-day responsibilities.
• Assist with coordinating employee schedules, shift coverage, call-offs, schedule changes, and other staffing needs.
• Work across shifts or schedules when needed to support employees, supervisors, training, onboarding, meetings, or operational requirements.
• Review employee timekeeping records, verify hours, identify discrepancies, coordinate corrections, and support accurate and timely payroll processing.
• Maintain accurate and organized employee, payroll, timekeeping, training, onboarding, and operational records.
• Coordinate the onboarding process for new employees, including required paperwork, orientation, training, background check requirements, badging requirements, and other pre-employment or facility-access requirements.
• Track onboarding and background-check requirements and follow up with employees to ensure required steps are completed.
• Help coordinate and document employee training and confirm required training is completed.
• Assist new employees with understanding company expectations, facility requirements, schedules, procedures, and other information necessary to successfully begin work.
• Communi…