Service Advisor

Location:

909 Long Beach Blvd., Long Beach, CA 90813

Pay: $22.00 – $28.00 per hour (base pay + commission + overtime)

We’re a performance‑driven, results‑focused team that shapes an exceptional experience for customers and each other.

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth – progression into Service Manager or Management, evidenced by hundreds of team member promotions.

• Greet every guest and deliver a world‑class service experience
• Act as the liaison between customer and technician – translate mechanical issues into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first‑time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service with a transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self‑starter with problem‑solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally help in shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world‑class service to our customers and being the employer‑of‑choice by providing endless opportunities for career growth.

Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.