Business Operations Analyst

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out.

Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

In this position...
The Business Operations Analyst role within Advanced EV will be a pivotal force in optimizing and streamlining the team’s day-to-day operations. A critical aspect of this role involves headcount and workforce position management, ensuring that our organization's structure and staffing levels are accurately reported and optimized to meet strategic objectives. This role is often involved in handling confidential business-related data, so candidates should have strong personal integrity and a sense of how, and with whom, to share information.

This role requires a strong analytical mindset, exceptional reporting capabilities, and a proven track record of working collaboratively across various departments.

• Forecasting & Capacity Planning:
  Develop accurate staffing plans based on workload forecasts, market trends, and business goals.
• Real-time Monitoring & Adjustment:
  Proactively monitor real-time staffing levels and make adjustments as needed to headcount, position IDs, and target budget.

Reporting:
Maintain comprehensive records of workforce activities and associated costs, develop metrics, and establish new reporting tools to provide end-to-end visibility of workforce data

• Data Collection, Integration & Modeling:
  Gather, extract, and transform data from various sources to build comprehensive and reliable datasets and models to inform business decision-making and streamline operations, and reduce unwarranted costs. Develop your own models from the ground up.
• Digital Transformation:
  Implement and manage improved digital tools and optimize software to enhance efficiency and accuracy.

Documentation Management:
Create and maintain detailed documentation for data models, reports, dashboards, and Business Intelligence processes.

• Audit Management:
  Support Advanced EV’s response to all Ford audits, including annual Internal Controls audits.
• Remediation & Tracking:
  Oversee the tracking and remediation of audit findings and recommendations. Work with business leaders to develop corrective action plans and monitor their timely and effective implementation.
• Stakeholder Communication:
  Act as the primary liaison between Advanced EV and external/internal auditors and regulators. Communicate the audit process, progress, finding and remediation status to Advanced EV leadership.

You’ll have...

• High School Diploma
• 5+ years of analyst, business intelligence, or workforce management experience in a high-energy professional environment

Even better, you may have...

• Bachelor’s Degree in Business Administration, Finance, or a related field, or equivalent experience
• Exceptional data analysis skills. Some experience with coding (Python), AI, and/or automation of workflows is a bonus.
• Knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, etc.), records management systems, and other business procedures and terminology
• Excellent organizational skills, time management skills and attention to detail, to include anticipating needs and being proactive
• Displays high degree of professionalism to maintain confidential information, deal with people tactfully, and help establish strong relationships and positive communication
• Ability to prioritize, manage…